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Home / Business and Economics / Smart Business, Small Business: An SBA Speaker Session (Okanagan)



Smart Business, Small Business: An SBA Speaker Session (Okanagan)

August 29, 2012


This is a full recording of the Small Business Accelerator event, Smart Business, Small Business which took place at the University of British Columbia’s (UBC) Okanagan Campus in Kelowna on Wednesday, October 19th, 2011. The lecture features three compelling speakers who gave short talks and answered audience questions:

• Laurel Douglas, CEO Women’s Enterprise Centre. Talk included an overview of the small business sector in BC, including some trends and issues.
• Norine E Webster, Adjunct Instructor, Faculty of Management – UBC Okanagan. Talk offered practical insights on “Services – 5 tips in effective marketing and delivery of customer services and service products.
• Scott Coleman, Co-Founder FunCore Strength and Conditioning. Scott shared practical tips and lessons-learned from his start-up experience.

The series was a celebratory event marking the Small Business Accelerators first year of service and was also held in conjunction with Small Business Week, organized by the Business Development Bank of Canada. For more information about the speakers and their talks go to the event page:http://www.sba-bc.ca/biztalkOkanagan

Speaker Biographies

Laurel Douglas is passionate about empowering women to their business success. Since 2004, Douglas has been CEO of Women’s Enterprise Centre. Under her leadership, Women’s Enterprise Centre has become the go-to place for women in BC who are starting, purchasing or growing their business. Women’s Enterprise Centre fills gaps to provide business loans, training, mentoring programs, business advice and resources to women business owners across the province.

Norine Webster has been an Adjunct Faculty member at UBC’s Okanagan campus since 2008, teaching marketing, management and business analysis courses at both the graduate and undergraduate levels. As an independent consultant with Webster Consulting, Norine assists small and large companies with business strategies, marketing plans, new product launches, and customer service.

Scott Coleman is a lifetime sport devotee and is a co-founder of FunCore Strength and Conditioning. Offering unique training concepts backed by extensive knowledge in the trait, the brand has seen steady growth throughout its first year and continues to expand throughout the Okanagan Valley. Presently, Coleman attends UBCO and is in his final year pursuing a Bachelor of Management degree.


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