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The Small Business Accelerator Survey
The Small Business Accelerator Survey
June 25, 2013
SBA Survey
Thank you for sharing your comments to help us to improve the Small Business Accelerator !
Step 1 of 7
14%
Please describe your relationship with the SBA (Small Business Accelerator):
*
I have used the SBA website for research purposes
I have heard of the SBA but have not used it
I have worked with the SBA in a partnership capacity (examples are marketing, event hosting or content creation)
I am considering partnering with the SBA (examples are marketing, event hosting or content creation)
I don't know much about the SBA
Partnered with the Small Business Accelerator
How did you find out about the SBA?
*
An event
Internet search
Public library services
Government agency
Colleagues
Contacted by the SBA
How long have you been associated with the SBA for?
*
<1 year
1-2 years
3-5 years
I am not currently associated with the SBA
How do you currently promote the SBA?
*
We provide a link to the SBA on my website
Second hand word of mouth
Pamphlets or written material
Social media channels
I do not actively promote the SBA
Approximately how many people do you recommend to use the SBA website per month?
*
0
1-5
5-10
10-15
15+
Unsure
Why do you usually refer someone to the SBA?
*
Industry Research
Business Plan Guides
Templates
Accelerator Guides
Currency of information
Breadth of coverage
Ease of accessing information
I haven't, but I would consider it
What do you or would you tell someone about the SBA?
What areas of information do you think are most useful for entrepreneurs?
*
Business Planning
Funding and Financing
Management and HR
Marketing
Tools for doing business
Legal assistance
Industry specific data
Competitive data
Demographics/ target market
Would you be interested in having SBA promotional materials at your office?
*
Yes
No
If so, what types of promotional material would be most useful?
Have you received any feedback (positive or negative) regarding the SBA?
*
Yes
No
If so, what was it?
Would you follow the SBA on Twitter?
*
Definitely Yes
Probably Yes
Probably No
Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you connect the SBA on LinkedIn?
*
Definitely Yes
Probably Yes
Probably No
Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you 'Like' the SBA on Facebook?
*
Definitely Yes
Probably Yes
Probably No
Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
What are some ways that we could improve our website?
*
Improve how the webpage looks
Improve the information that the SBA provides
Make it easier to view guides
Allow you to feature specific pages
If you have any further suggestions about how we can improve our partnership or the SBA services, please share them below
I have heard of the Small Business Accelerator but have not used it
The Small Business Accelerator provides a central access point to reliable web links, documents and templates to help small businesses in BC. Check out the website www.sba-bc.ca.
Which best describes you?
*
Considering starting a small business
Currently starting a small business
Owner of established small business
Student
Library/ not-for-profit staff
Please explain 'other' in the text box.
I am
*
Male
Female
What is your age range?
*
Under 20
20-29
30-39
40-49
50+
Where in BC are you located?
*
What is the highest degree or level of school you have completed? If currently enrolled, mark the previous grade or highest degree received.
*
High school graduate - high school diploma or the equivalent (for example: GED)
Some college credit
College Diploma (for example: BCIT, Langara)
Bachelor's degree (for example: UBC, SFU)
Master's degree (for example: MA, MS, MEng, MEd, MSW, MBA)
Professional degree (for example: MD, DDS, DVM, LLB, JD)
Doctorate degree (for example: PhD, EdD)
If you completed a degree or diploma, what was your field of study?
If you are an entrepreneur, how many ventures have you worked on before?
*
0
1
2
3
4
5+
I am not an entrepreneur
If you are an entrepreneur, how long have you been working on your current venture?
*
Less than 1 year
1-2 years
3-4 years
More than 4 years
I am not currently working on a venture
I am planning to launch a venture
I am not an entrepreneur
Did you use any other online resources in creating your business?
*
Library-owned resources such as books or databases
BCIT Commercialized Assistance Program
Mentorship Program
Small Business BC
Google
Industry Association
I did not use any other resources
Other
The SBA provides free resources and templates to help small businesses in BC. Which topics would you find most valuable?
*
Business Planning
Funding and Financing
Management and HR
Marketing
Tools for doing business
Legal assistance
Other
What industry is your current venture?
*
Real Estate & Home Improvement
Retail & Wholesale
Business Services
Craft & Production
Transportation & Automotive
Food & Drink
Health & Social Services
Technology & New Media
Research & Information Services
Farming & Agriculture
Fitness & Recreation
Natural Resources & Environment
Tourism & Hospitality
Education & Training
Image & Cosmetic Services
Arts & Culture
Finance & Insurance
Not-for-Profit
Other
Would you be interested in hearing updates from the SBA via email?
*
Yes
No
Updates would include: upcoming networking events, new documents, new research
Visited the Small Business Accelerator website
Which best describes you?
*
Considering starting a small business
Currently starting a small business
Owner of established small business
Student
Library/ not-for-profit staff
Please explain 'other' in the text box.
I am
*
Male
Female
What is your age range?
*
Under 20
20-29
30-39
40-49
50+
Where in BC are you located?
*
What is the highest degree or level of school you have completed? If currently enrolled, mark the previous grade or highest degree received.
*
High school graduate - high school diploma or the equivalent (for example: GED)
Some college credit
College Diploma (for example: BCIT, Langara)
Bachelor's degree (for example: UBC, SFU)
Master's degree (for example: MA, MS, MEng, MEd, MSW, MBA)
Professional degree (for example: MD, DDS, DVM, LLB, JD)
Doctorate degree (for example: PhD, EdD)
If you completed a degree or diploma program, what was your field of study?
If you are an entrepreneur, how many ventures have you worked on before?
*
0
1
2
3
4
5+
I have not worked on any ventures
I am not an entrepreneur
How long have you been working on your current venture?
*
Less than 1 year
1-2 years
3-4 years
More than 4 years
I am planning to launch a venture
What industry is your current venture?
*
Real Estate & Home Improvement
Retail & Wholesale
Business Services
Craft & Production
Transportation & Automotive
Food & Drink
Health & Social Services
Technology & New Media
Research & Information Services
Farming & Agriculture
Fitness & Recreation
Natural Resources & Environment
Tourism & Hospitality
Education & Training
Image & Cosmetic Services
Arts & Culture
Finance & Insurance
Not-for-Profit
Other
What factors are most important to you when conducting business research?
*
Credibility
Price
1 on 1 help
Network exposure
Breadth of knowledge
Depth of knowledge
Ease of accessibility
How did you find out about the SBA?
*
An event
Internet search
Public library services
Government agency
Colleagues
Other referral
What sections did you find the most useful on the SBA?
*
Directory listings – i.e., finding agencies to help with your business success
Event listings – i.e., finding low cost BC business networking and learning opportunities
Accelerator guides – i.e., finding specific BC industry/sector information
Funding information – i.e., finding government, VC or other funding opportunities
Marketing resources – i.e., finding out the latest digital marketing information and tools
Management & HR – i.e., finding out opportunities to hire or issues related to managing staff
Business research guide – i.e., learning strategies to become more information savvy
General business planning resources - i.e., sample marketing and business plans
Tools for doing business - i.e., free tools for developing a website
Legal assistance - i.e., low cost options for legal support and information
I did not use any sections from the SBA
Please explain why you found these sections useful
What sections did you NOT find useful on the SBA?
*
Directory listings – i.e., finding agencies to help with your business success
Event listings – i.e., finding low cost BC business networking and learning opportunities
Accelerator guides – i.e., finding specific BC industry/sector information
Funding information – i.e., finding government, VC or other funding opportunities
Marketing resources – i.e., finding out the latest digital marketing information and tools
Management & HR – i.e., finding out opportunities to hire or issues related to managing staff
Business research guide – i.e., learning strategies to become more information savvy
General business planning resources - i.e., sample marketing and business plans
Tools for doing business - i.e., free tools for developing a website
Legal assistance - i.e., low cost options for legal support and information
I did not use any sections from the SBA
Please explain why you did not find these sections useful
What kind of information may you need in the future to further your business research?
*
Business Planning
Funding and Financing
Management and HR
Marketing
Tools for doing business
Legal assistance
Industry specific data
Competitive data
Demographics/ target market
Business videos
Did you use any other online resources for your business research?
*
Library-owned resources such as books or databases
BCIT Commercialized Assistance Program
Mentorship Program
Small Business BC
Google
Industry Association
I did not use any other resources
Other
What did you use the SBA website for?
*
Create a business plan
Help improve my current business
Prepare for Venture Capitalists
Prepare for government funding
To help conduct market research
I did not use any SBA documents
Would you recommend the SBA to others?
*
Yes
No
What would you tell them about the SBA?
Would you be interested in hearing updates from the SBA via email?
*
Yes
No
Updates would include: upcoming events, new business tools, new documents, new research
Would you follow the SBA on Twitter?
*
Definitely Yes
Probably Yes
Probably No
Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you 'Like' the SBA on Facebook?
*
Definitely Yes
Probably Yes
Probably No
Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you connect with the SBA on LinkedIn?
*
Definitely Yes
Probably Yes
Probably No
Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Considering Partnering with the SBA
How long have you known or been associated with the SBA for?
*
<1 year
1-2 year
3-5 year
I am not currently associated with the SBA
Please categorize your organization
*
Government
Library
Not-for-proft
For-proft
Seed incubator
In what ways would you consider a partnership relationship with the SBA?
*
Marketing - provide links to the SBA on my website
Information - help build content for the SBA
Event - host events that will be featured by the SBA
I would propose other ideas
How would you promote the SBA?
*
Provide a link to the SBA on my website
Word of mouth
Pamphlets or written material
Why would you usually refer someone to the SBA?
*
Industry Research
Business Plan Guides
Templates
Accelerator Guides
Currency of information
Breadth of coverage
Ease of accessing information
I haven't, but I would consider it
What topics do you think are most useful for entrepreneurs?
*
Business Planning
Funding and Financing
Management and HR
Marketing
Tools for doing business
Legal assistance
How did you find out about the SBA?
*
An event
Internet search
Public library services
Government agency
Colleagues
Contacted by the SBA
Would you be interested in having promotional materials at your office?
*
Yes
No
Do you have any upcoming events that we could collaborate on?
*
Yes
No
Would you follow the SBA on Twitter?
*
Definitely Yes
Probably Yes
Probably No
Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you 'Like' the SBA on Facebook?
*
Definitely Yes
Probably Yes
Probably No
Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you connect with the SBA on LinkedIn?
*
Definitely Yes
Probably Yes
Probably No
Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
What can the SBA do to help establish a mutually beneficial relationship?
Website Feedback - You can review our website at www.sba-bc.ca
How visually appealing is our website?
*
1
2
3
4
5
1: Not appealing 5: Very appealing
How easy or difficult it is to find the information you are looking for on our website?
1
2
3
4
5
1: Very Difficult 5: Very Easy
How clear or unclear is the information available on our website?
1
2
3
4
5
1: Not clear 5: Very clear
How easy or difficult is it to navigate our website?
1
2
3
4
5
1: Very Difficult 5: Very Easy
How up-to-date is the content on our website?
1
2
3
4
5
1: Behind the times 5: Cutting edge information
How satisfied are you with our website?
*
1
2
3
4
5
1: Very dissatisfied 5: Very satisfied
How likely are you to recommend our website to others?
*
1
2
3
4
5
1: Not likely 5: Very likely
Thank you!
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