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Home / The Small Business Accelerator Survey

The Small Business Accelerator Survey

June 25, 2013

SBA Survey

Thank you for sharing your comments to help us to improve the Small Business Accelerator !

Step 1 of 7

14%

Please describe your relationship with the SBA (Small Business Accelerator):*
- I have used the SBA website for research purposes
- I have heard of the SBA but have not used it
- I have worked with the SBA in a partnership capacity (examples are marketing, event hosting or content creation)
- I am considering partnering with the SBA (examples are marketing, event hosting or content creation)
- I don't know much about the SBA

Partnered with the Small Business Accelerator
How did you find out about the SBA?*
- An event
- Internet search
- Public library services
- Government agency
- Colleagues
- Contacted by the SBA
How long have you been associated with the SBA for?*
- <1 year
- 1-2 years
- 3-5 years
- I am not currently associated with the SBA
How do you currently promote the SBA?*
- We provide a link to the SBA on my website
- Second hand word of mouth
- Pamphlets or written material
- Social media channels
- I do not actively promote the SBA
Approximately how many people do you recommend to use the SBA website per month?*
- 0
- 1-5
- 5-10
- 10-15
- 15+
- Unsure
Why do you usually refer someone to the SBA?*
- Industry Research
- Business Plan Guides
- Templates
- Accelerator Guides
- Currency of information
- Breadth of coverage
- Ease of accessing information
- I haven't, but I would consider it
What do you or would you tell someone about the SBA?
What areas of information do you think are most useful for entrepreneurs?*
- Business Planning
- Funding and Financing
- Management and HR
- Marketing
- Tools for doing business
- Legal assistance
- Industry specific data
- Competitive data
- Demographics/ target market
Would you be interested in having SBA promotional materials at your office?*
- Yes
- No
If so, what types of promotional material would be most useful?
Have you received any feedback (positive or negative) regarding the SBA?*
- Yes
- No
If so, what was it?
Would you follow the SBA on Twitter?*
- Definitely Yes
- Probably Yes
- Probably No
- Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you connect the SBA on LinkedIn?*
- Definitely Yes
- Probably Yes
- Probably No
- Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you 'Like' the SBA on Facebook?*
- Definitely Yes
- Probably Yes
- Probably No
- Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
What are some ways that we could improve our website?*
- Improve how the webpage looks
- Improve the information that the SBA provides
- Make it easier to view guides
- Allow you to feature specific pages
If you have any further suggestions about how we can improve our partnership or the SBA services, please share them below

I have heard of the Small Business Accelerator but have not used it
The Small Business Accelerator provides a central access point to reliable web links, documents and templates to help small businesses in BC. Check out the website www.sba-bc.ca.
Which best describes you?*
- Considering starting a small business
- Currently starting a small business
- Owner of established small business
- Student
- Library/ not-for-profit staff
Please explain 'other' in the text box.
I am*
- Male
- Female
What is your age range?*
- Under 20
- 20-29
- 30-39
- 40-49
- 50+
Where in BC are you located?*
What is the highest degree or level of school you have completed? If currently enrolled, mark the previous grade or highest degree received.*
- High school graduate - high school diploma or the equivalent (for example: GED)
- Some college credit
- College Diploma (for example: BCIT, Langara)
- Bachelor's degree (for example: UBC, SFU)
- Master's degree (for example: MA, MS, MEng, MEd, MSW, MBA)
- Professional degree (for example: MD, DDS, DVM, LLB, JD)
- Doctorate degree (for example: PhD, EdD)
If you completed a degree or diploma, what was your field of study?
If you are an entrepreneur, how many ventures have you worked on before?*
- 0
- 1
- 2
- 3
- 4
- 5+
- I am not an entrepreneur
If you are an entrepreneur, how long have you been working on your current venture?*
- Less than 1 year
- 1-2 years
- 3-4 years
- More than 4 years
- I am not currently working on a venture
- I am planning to launch a venture
- I am not an entrepreneur
Did you use any other online resources in creating your business?*
- Library-owned resources such as books or databases
- BCIT Commercialized Assistance Program
- Mentorship Program
- Small Business BC
- Google
- Industry Association
- I did not use any other resources
- Other
The SBA provides free resources and templates to help small businesses in BC. Which topics would you find most valuable?*
- Business Planning
- Funding and Financing
- Management and HR
- Marketing
- Tools for doing business
- Legal assistance
- Other
What industry is your current venture?*
- Real Estate & Home Improvement
- Retail & Wholesale
- Business Services
- Craft & Production
- Transportation & Automotive
- Food & Drink
- Health & Social Services
- Technology & New Media
- Research & Information Services
- Farming & Agriculture
- Fitness & Recreation
- Natural Resources & Environment
- Tourism & Hospitality
- Education & Training
- Image & Cosmetic Services
- Arts & Culture
- Finance & Insurance
- Not-for-Profit
- Other
Would you be interested in hearing updates from the SBA via email?*
- Yes
- No
Updates would include: upcoming networking events, new documents, new research

Visited the Small Business Accelerator website
Which best describes you?*
- Considering starting a small business
- Currently starting a small business
- Owner of established small business
- Student
- Library/ not-for-profit staff
Please explain 'other' in the text box.
I am*
- Male
- Female
What is your age range?*
- Under 20
- 20-29
- 30-39
- 40-49
- 50+
Where in BC are you located?*
What is the highest degree or level of school you have completed? If currently enrolled, mark the previous grade or highest degree received.*
- High school graduate - high school diploma or the equivalent (for example: GED)
- Some college credit
- College Diploma (for example: BCIT, Langara)
- Bachelor's degree (for example: UBC, SFU)
- Master's degree (for example: MA, MS, MEng, MEd, MSW, MBA)
- Professional degree (for example: MD, DDS, DVM, LLB, JD)
- Doctorate degree (for example: PhD, EdD)
If you completed a degree or diploma program, what was your field of study?
If you are an entrepreneur, how many ventures have you worked on before?*
- 0
- 1
- 2
- 3
- 4
- 5+
- I have not worked on any ventures
- I am not an entrepreneur
How long have you been working on your current venture?*
- Less than 1 year
- 1-2 years
- 3-4 years
- More than 4 years
- I am planning to launch a venture
What industry is your current venture?*
- Real Estate & Home Improvement
- Retail & Wholesale
- Business Services
- Craft & Production
- Transportation & Automotive
- Food & Drink
- Health & Social Services
- Technology & New Media
- Research & Information Services
- Farming & Agriculture
- Fitness & Recreation
- Natural Resources & Environment
- Tourism & Hospitality
- Education & Training
- Image & Cosmetic Services
- Arts & Culture
- Finance & Insurance
- Not-for-Profit
- Other
What factors are most important to you when conducting business research?*
- Credibility
- Price
- 1 on 1 help
- Network exposure
- Breadth of knowledge
- Depth of knowledge
- Ease of accessibility
How did you find out about the SBA?*
- An event
- Internet search
- Public library services
- Government agency
- Colleagues
- Other referral
What sections did you find the most useful on the SBA?*
- Directory listings – i.e., finding agencies to help with your business success
- Event listings – i.e., finding low cost BC business networking and learning opportunities
- Accelerator guides – i.e., finding specific BC industry/sector information
- Funding information – i.e., finding government, VC or other funding opportunities
- Marketing resources – i.e., finding out the latest digital marketing information and tools
- Management & HR – i.e., finding out opportunities to hire or issues related to managing staff
- Business research guide – i.e., learning strategies to become more information savvy
- General business planning resources - i.e., sample marketing and business plans
- Tools for doing business - i.e., free tools for developing a website
- Legal assistance - i.e., low cost options for legal support and information
- I did not use any sections from the SBA
Please explain why you found these sections useful
What sections did you NOT find useful on the SBA?*
- Directory listings – i.e., finding agencies to help with your business success
- Event listings – i.e., finding low cost BC business networking and learning opportunities
- Accelerator guides – i.e., finding specific BC industry/sector information
- Funding information – i.e., finding government, VC or other funding opportunities
- Marketing resources – i.e., finding out the latest digital marketing information and tools
- Management & HR – i.e., finding out opportunities to hire or issues related to managing staff
- Business research guide – i.e., learning strategies to become more information savvy
- General business planning resources - i.e., sample marketing and business plans
- Tools for doing business - i.e., free tools for developing a website
- Legal assistance - i.e., low cost options for legal support and information
- I did not use any sections from the SBA
Please explain why you did not find these sections useful
What kind of information may you need in the future to further your business research?*
- Business Planning
- Funding and Financing
- Management and HR
- Marketing
- Tools for doing business
- Legal assistance
- Industry specific data
- Competitive data
- Demographics/ target market
- Business videos
Did you use any other online resources for your business research?*
- Library-owned resources such as books or databases
- BCIT Commercialized Assistance Program
- Mentorship Program
- Small Business BC
- Google
- Industry Association
- I did not use any other resources
- Other
What did you use the SBA website for?*
- Create a business plan
- Help improve my current business
- Prepare for Venture Capitalists
- Prepare for government funding
- To help conduct market research
- I did not use any SBA documents
Would you recommend the SBA to others?*
- Yes
- No
What would you tell them about the SBA?
Would you be interested in hearing updates from the SBA via email?*
- Yes
- No
Updates would include: upcoming events, new business tools, new documents, new research
Would you follow the SBA on Twitter?*
- Definitely Yes
- Probably Yes
- Probably No
- Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you 'Like' the SBA on Facebook?*
- Definitely Yes
- Probably Yes
- Probably No
- Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you connect with the SBA on LinkedIn?*
- Definitely Yes
- Probably Yes
- Probably No
- Definitely No
Updates would include: upcoming events, new business tools, new documents, new research

Considering Partnering with the SBA
How long have you known or been associated with the SBA for?*
- <1 year
- 1-2 year
- 3-5 year
- I am not currently associated with the SBA
Please categorize your organization*
- Government
- Library
- Not-for-proft
- For-proft
- Seed incubator
In what ways would you consider a partnership relationship with the SBA?*
- Marketing - provide links to the SBA on my website
- Information - help build content for the SBA
- Event - host events that will be featured by the SBA
- I would propose other ideas
How would you promote the SBA?*
- Provide a link to the SBA on my website
- Word of mouth
- Pamphlets or written material
Why would you usually refer someone to the SBA?*
- Industry Research
- Business Plan Guides
- Templates
- Accelerator Guides
- Currency of information
- Breadth of coverage
- Ease of accessing information
- I haven't, but I would consider it
What topics do you think are most useful for entrepreneurs?*
- Business Planning
- Funding and Financing
- Management and HR
- Marketing
- Tools for doing business
- Legal assistance
How did you find out about the SBA?*
- An event
- Internet search
- Public library services
- Government agency
- Colleagues
- Contacted by the SBA
Would you be interested in having promotional materials at your office?*
- Yes
- No
Do you have any upcoming events that we could collaborate on?*
- Yes
- No
Would you follow the SBA on Twitter?*
- Definitely Yes
- Probably Yes
- Probably No
- Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you 'Like' the SBA on Facebook?*
- Definitely Yes
- Probably Yes
- Probably No
- Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
Would you connect with the SBA on LinkedIn?*
- Definitely Yes
- Probably Yes
- Probably No
- Definitely No
Updates would include: upcoming events, new business tools, new documents, new research
What can the SBA do to help establish a mutually beneficial relationship?

Website Feedback - You can review our website at www.sba-bc.ca
How visually appealing is our website?*
- 1
- 2
- 3
- 4
- 5
1: Not appealing 5: Very appealing
How easy or difficult it is to find the information you are looking for on our website?
- 1
- 2
- 3
- 4
- 5
1: Very Difficult 5: Very Easy
How clear or unclear is the information available on our website?
- 1
- 2
- 3
- 4
- 5
1: Not clear 5: Very clear
How easy or difficult is it to navigate our website?
- 1
- 2
- 3
- 4
- 5
1: Very Difficult 5: Very Easy
How up-to-date is the content on our website?
- 1
- 2
- 3
- 4
- 5
1: Behind the times 5: Cutting edge information
How satisfied are you with our website?*
- 1
- 2
- 3
- 4
- 5
1: Very dissatisfied 5: Very satisfied
How likely are you to recommend our website to others?*
- 1
- 2
- 3
- 4
- 5
1: Not likely 5: Very likely

Thank you!
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